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The Importance of Being Emergent: How to Adopt an Emergent Mindset for Business Success
Emergent. It’s a powerful word, and offers an even more powerful approach to leading your organisation. With a stated meaning of something new or emerging, and coming into existence it offers a clear link to the business landscape we’re all operating in. Change is constant. New challenges and opportunities come into view relentlessly, and our organisations, staff and customers all benefit when we’re in a position to not only navigate, but to thrive in these choppy waters. One of the keys to success is to embrace Emergent Strategies. Business strategy used to be something you could – and many did ...
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Is This Opportunity in Your Blind Spot?
Customers want to improve their lives through the products and services they use. They generally prefer to deal with a handful of businesses rather than many. What’s more, their future intentions and buying habits are ...
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Overcome Change Fatigue and Achieve
Are you feeling fatigued from change? You are not alone. Change fatigue can be a significant challenge during times like the ones we are going through. Many organisations need alternative strategies to overcome fatigue. Even ...
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The Not-For-Profit Paradox
For-profit or not-for-profit? Is that the question? Perhaps not! All organisations need to make a profit over a sustained period. Without profit, an organisation will be restricted, and eventually cease. We’d probably laugh if we called organisation ‘For-Loss’ ...
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See value right under your nose
What if valuable resources are right under our noses, and we don’t recognise them for what they are! This may be more common than we realise. To use a simple example, I went to the post ...
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Embrace Change as the Norm
Change is accelerating on many fronts. Economic, organisational, political, social, cultural. Change is now inevitable for organisations, and needs to become ‘core business’. For too long, organisational change has been viewed too distinctly from other ...
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Put your Customer in the Centre
Customer experience is important – that’s a fact. In any environment and conditions. And there is often a gap between the views of customers and business leaders. CEOs often overrate the CX delivered, and their ...
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Improve Vision and Decision-Making
Remember when some organisations spoke about 20/20 vision in 2020?! It’s been difficult to see far ahead this year – and decision-making has been harder than ever. Wave after wave has hit us. COVID, royal ...
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Technology is not the Silver Bullet!
With the ever-changing needs and obligations of the NDIS, Providers are faced with the goal of constantly responding to changes whilst delivering a seamless Participant experience. Technology is crucial to achieving this. By aligning technology with ...
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Improve your Organisation in any Climate
Last week the British Government launched an investigation into how an Excel spreadsheet glitch led to nearly 16,000 coronavirus cases going unreported. The spreadsheet was used to report daily figures – and data was missing ...
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