Stand out in your industry

by creating outstanding experiences for your customers and staff

Work With Us

Explore Our Services

We work with organisations to align people, processes, and technology to deliver an outstanding customer experience.

Move forward with short and long-term goals simultaneously.

Progressively build the future that you and your customers want.

What Clients are Saying

Helping Hand Aged Care

What we found with Anthony is that he didn’t come to us with a process where he had the solution already.Once we engaged him, he consulted really well with our team as he wanted to initially understand thechallenges we faced and the tech issues we needed to solve. He brought a team of good people with him in Sarah and Karan. They were the experts he introduced to thethe process at the right...

Kalyra Business Transformation

We engaged Emergent because they came highly recommended by someone else they had worked with. At Kalyra we were at a point where we needed to take a structured approach to find software solutions and then move forward to implementation. There were specific systems we were looking at implementing: a Home Care software solution, opportunities we had to improve system integration across the...

Diabetes SA LMS and Portal Testimonial

Covid-19 meant Diabetes SA couldn’t undertake our usual face-to-face delivery of education programs and services to our member base and the wider South Australian community. What we needed was a stop gap solution that enabled us to continue to deliver information and education whilst also meeting any contractual obligations. With Anthony we found we could quickly implement an online webinar...

UniSA Regional Action Plan Testimonial

I worked with Anthony to develop our Regional Engagement Action Plan, and to ensure it aligned with the University of South Australia’s Strategic Plan. Our partnership proved extremely valuable as Anthony had the tools, techniques and resources to enable conversations to go in a certain way, ensuring the information collected was relevant and would assist us in the process. By partnering with...

Jewish Care Business Review Testimonial

We enlisted Anthony after identifying problems with rostering of fieldworkers. Anthony fulfilled my expectations and more. He brought a clear process and an understanding of the environment; which really value-added as he knew what had to be addressed. He held a workshop with a team from across the organisation to brainstorm issues and my staff in the room called it ‘one of the best things...

SunCare Strategic Planning Testimonial

There’s always a degree of apprehension bringing an outside consultant in, but based on previous work with Anthony on process design I knew he was the right person for assisting with our Strategic Plan for 2016-2020. We engaged Anthony to bring in new ideas we could implement in the home healthcare sector. My team and I were able to work on content knowing Anthony was focussed on the process...

Meet Our Team

Anthony Butler

Anthony Butler

Managing Director and Founder

Anthony has 20+ years of corporate experience across a broad range of sectors having held consulting positions in significant change projects.

He has a proven ability to deliver effective and innovative business outcomes and has worked with diverse groups of stakeholders to solve a range of business challenges. He takes a hands-on approach and brings a creative, adaptable attitude along with years of experience across industries.

Anthony offers deep skills in strategy, business analysis, customer experience, project management, change management, technology implementation, and reporting & analytics.

Anthony is a Certified ScrumMaster, PRINCE2 Practitioner, and Business Process Master.

CSM Badge
PRINCE2 Practitioner

Bachelor of Business (Management Information Systems)

Sarah Beaumont

Sarah Beaumont

Consulting Manager

Sarah is the Consulting Manager with Emergent. Sarah has 20+ years of experience across aged care, disability care, community services, and computer software industries. She has undertaken many projects in the aged and community services industry; with experience in business analysis, customer experience design, process improvement, and change management.

She is highly skilled in engaging and communicating with stakeholders at all levels of an organisation. She is also an effective problem solver capable of applying logical, critical, and creative thinking to a range of problems. Sarah is highly organised, self-motivated and able to quickly grasp new concepts.

Sarah is a Certified Change Practitioner (Prosci) and has a Certificate IV in Training & Assessment. 

Change Practitioner

Certificate IV in Training and Assessment

Bachelor of Business (Management Information Systems)

Kerry Jaffer

Kerry Jaffer

Senior Consultant

Kerry is a Senior Consultant with Emergent. Kerry has 20+ years of experience in Aged Care, Disability Care, Market Research, and Government.

She has worked with all levels of the organisation, and assisted organisations implement a wide variety of changes, including software implementations, business improvement, continuous improvement, and portfolio management.

Kerry is extremely versatile and capable of performing a variety of roles in parallel, including Project Management, Change Management, and Business Analysis. Kerry holds a Graduate Diploma in Project Management and Diploma in Frontline Management.


Graduate Diploma Project Management

Diploma Frontline Management

Lean Thinking

Andrea Escalante

Andrea Escalante

Senior Consultant

Andrea is a Senior Consultant with Emergent. Andrea has over 15 years of experience across logistics, supply chain, and tourism. She has undertaken many projects involving business improvement, operational excellence, and software implementation; with experience in business analysis, project management, process improvement, and business intelligence.

She combines problem solving skills with advanced analytical skills with innovation and continuous improvement methodologies. She has successfully redesigned operating models and driven business improvement in complex environments. Andrea loves working with people and delivering outstanding results within the constraints.

Andrea holds a Master of Business Administration (ESEI International Business School Barcelona (Finance, Business Management, International Finance), Bachelor of Commerce, and Bachelor of International Trade.

Master of Business Administration

Bachelor of Commerce

Bachelor of International Trade

Karan Kapadia

Karan Kapadia


Karan is a highly competent and experienced consultant with 5 years of experience in the Retail, Aged & Disability Care, Information Technology, and Service industries. He has worked with a wide variety of stakeholder groups - from senior managers to operational staff. He has assisted organisations to implement systems, develop reporting dashboards, improve processes, and test software for quality.

He has a proven ability to uncover insights from data and ensure IT solutions are effective for end users. Karan's smarts and ability to work with a wide range of people makes him a valuable member of the team.

Karan hold a Master of Information Technology (Enterprise Management) from UniSA, and a Bachelor of Computer Engineering from the University of Mumbai.

Master of Information Technology (Enterprise Management)

Bachelor of Computer Engineering

Reece Richardson

Reece Richardson


Reece is a highly competent and experienced consultant with over 15 years of experience in the Telecommunications, Aged & Disability Care, Internet Services, and Facilities Management industries. He has worked with diverse stakeholders developing extensive management reporting solutions based upon large data sets. He has assisted organisations in understanding their customers, sales, and operations more deeply.

He has a proven ability to provide clarity and new understanding from data. Reece's experience and skills make him a valuable member of the team.

Reece holds Certificate 4 in Information Technology and is completing a Bachelor of Software Development with UniSA.

Certificate 4 in Information Technology

Our Extensive Network

Our Extensive Network

We have an extensive network of trusted partner organisations and contractors to maximise your success.


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Join the Emergent Community

As a member of the community, you’ll unlock access to Emergent’s unique dashboards and insights, including:

  • Aged Care Industry Dashboard
  • Disability Industry Dashboard
  • Software Comparisons and Insights
  • A wide range of industry-specific data which are in the pipeline, and compiled to make it easier for you to optimise your organisation and processes.

After signing up, you’ll gain instant access to the Emergent Community page, which will appear in the top menu after you log in.

Serving Australian Organisations

We service all Australian cities and regional centres.

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Reach Us

Our contact details are below.

Adelaide, South Australia

+61 8 8257 9104

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