Emergent Consulting is committed to protecting the privacy and security of our clients, website visitors, and business partners. This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information in compliance with applicable privacy laws in Australia.
1. Information We Collect
We collect various types of information, including:
- Personal Information: Name, email address, phone number, company name, job title, and other contact details you provide.
- Business Information: Details related to your company’s operations and interactions with our consulting services.
- Technical Data: IP address, browser type, operating system, and other technical details collected via cookies and analytics tools.
- Communication Data: Information from inquiries, emails, customer support interactions, and other communications.
- Marketing Preferences: Your preferences in receiving marketing materials from us.
2. How We Use Your Information
We use the collected information to:
- Provide consulting services and fulfill client requests.
- Improve our website, services, and customer experience.
- Communicate with you regarding inquiries, updates, and relevant business insights.
- Ensure compliance with legal and regulatory requirements.
- Conduct research, data analysis, and business development.
- Personalise marketing communications, where consent is given.
3. Sharing Your Information
We do not sell, rent, or trade your personal information. However, we may share information with:
- Service Providers: Third-party partners who assist in delivering our services, such as IT support, cloud hosting, or marketing providers.
- Legal Compliance: Government agencies, regulators, or law enforcement when required by law.
- Business Transfers: If Emergent Consulting undergoes a business transition, such as a merger or acquisition.
4. Data Security
We take appropriate technical and organisational measures to protect your information from unauthorised access, loss, or misuse. However, no data transmission over the internet is completely secure, and we cannot guarantee absolute security.
5. Your Rights and Choices
Depending on applicable privacy laws, you may have the following rights:
- Access: Request a copy of your personal data.
- Correction: Update or correct any inaccuracies in your information.
- Deletion: Request the removal of your data, subject to legal retention obligations.
- Opt-Out: Withdraw consent for marketing communications at any time.
To exercise these rights, please contact us at hello@emergentco.com.au.
6. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to improve user experience, analyse website performance, and track visitor behavior. You can manage your cookie preferences through your browser settings.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy practices, and we encourage you to review their policies separately.
8. Updates to This Privacy Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised effective date.
9. Contact Us
For any questions or concerns regarding this Privacy Policy or your personal data, please contact us:
Emergent Consulting
12 Hampden Road, Mount Barker, SA 5251