LevelUp Your Technology with Emergent

Why Phase 1 Is Never Enough

Even the best implementations can plateau. Phase 1 gets the system running, but not the results. Without structured, ongoing improvement, most organisations experience:
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Outdated technology: 80% say ageing systems block innovation.

Unused capability: Over 80% of software features are rarely or never used.

Broken integrations: 70% of companies struggle with integration failures.

Weak analytics: 70% of BI projects fail to deliver actionable value.

Unskilled users: 60% of employees feel frustrated or under-confident with new tools.

Lost alignment: Only 51% of organisations align tech with business goals.

Fatigued finish: Most projects don’t end at peak performance - they end in exhaustion. Staff fatigue and scope cuts mean essential outcomes are delayed, and over 60% of transformations fall short of their targets.

Go-live doesn’t guarantee success. LevelUp™ ensures your investment continues to perform.

70% fail

“70% of digital transformations fail to meet expectations.”
— McKinsey, 2023

16% sustain

“Only 16% sustain performance improvements long-term.”
— McKinsey Digital

41% benefit gap

“41% of ERP projects deliver less than half their expected business benefits.” — TEC Study

84% underperform

“84% of transformations underperform or stall post go-live.” — BCG, 2024

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What LevelUp™ Delivers

Strengthen Technology

Continuous health-checks identify and fix friction before users notice, reducing downtime by 30% or more.

Maintain Transformation

Keep systems aligned with evolving business goals. Embed best practices and governance that scale.

Adopt Technology Enhancements

Stay ahead with vendor releases and feature updates, implemented seamlessly, without disruption.

Optimise BI, AI & Integrations

Turn raw data into real-time insight. Improve decision quality and automation outcomes across your ecosystem.

Monitor Projects & ROI

Measure value at every step with dashboards tracking adoption, efficiency, and business performance.

Powered by the Right Technologies

LevelUp™ works across your entire stack and helps you select the right technology to support your goals.

Enterprise Resource Planning (ERP) Solutions

Take the complexity out of business management with our seamless ERP solutions.

HR and Payroll Management Made Easy

Simplify your HR and payroll processes with automated systems.

Customer Relationship Management Solutions

Enhance customer interactions and build lasting relationships with customers rather than clients.

Cutting-Edge Business Intelligence Systems

Harness the power of data for smarter insights and better decisions.

Artificial Intelligence

AI is transforming industries—we help you harness it strategically for real impact.

End-to-End Integration Capabilities

Effortlessly connect systems, streamline workflows, and enhance efficiency.

The LevelUp™ Difference

Sustained ROI: Clients report 40% faster improvement cycles and
25% higher user adoption.

Embedded Quality: Our proactive framework prevents issues instead of reacting to them.

Empowered Teams: We coach internal staff to become competent, confident technology users.

Vendor Alignment: We strengthen relationships so updates and integrations stay seamless.

Continuous Improvement: We embed and support a mindset of ongoing optimisation, ensuring every project, process, and partnership evolves for lasting impact.

Book Your LevelUp™ Health Check

Since LevelUp™, our reporting cycle dropped from 3 days to 3 hours.

CFO, Aged Care Client

A Future of Radical Transformation

By 2035, Emergent envisions clients powered by integrated BI and AI ecosystems that enhance hundreds of thousands of lives each year, where automation, data, and human-centred innovation fuel unprecedented efficiency and impact.

LevelUp™ is how that future starts, today.

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Hear It Straight from Our Clients

"Anthony quickly understood our business and provided well-researched insights. He helped us develop an adaptive plan, creating a roadmap that strengthened our vision, purpose, and values."

Russell Mason

CEO, Suncare Community Services

"Working with Anthony was an excellent experience, and I have already recommended him to others. There are very few people in Australia with the skill set and expertise he brings to the table."

Claire Vernon

Past CEO, JewishCare NSW

"Our organisation has rapidly doubled in size over the past 4 to 5 years. As we grew, it became critical to ensure our systems infrastructure could support our franchise network’s workload. To review requirements and implement better solutions, we decided to engage support."

Paul Havelberg

Manager, University of South Australia

"I collaborated with Anthony to create our Regional Engagement Action Plan, ensuring it aligned with the University of South Australia’s Strategic Plan. Our partnership was invaluable, as Anthony had the tools, techniques, and resources to guide conversations and ensure relevant information was collected."

Alison Chandler

COO, Just Better Care Australia

"We engaged Emergent because they came highly recommended by someone else they had worked with. At Kalyra we were at a point where we needed to take a structured approach to find software solutions and then move forward to implementation."

Kristy Newman

Director, Kalyra Business

"With Anthony’s expertise, we quickly launched an online webinar series and education program for our members. This also helped us identify new opportunities to expand our education delivery and improve member engagement."

Angelique Pasalidis & Matthew Casburn

CEO& EMCS, Diabetes SA

"The partnership with Emergent Consulting was key to our success. Their expertise in aged care digital transformation and ability to manage multiple vendors helped us achieve what seemed impossible. The commitment of our Baldwin Living team, alongside Emergent’s consultants, demonstrates that remarkable outcomes are possible with the right partnerships."

Godwin Muscat

Chief Financial Officer & Company Secretary for Baldwin Living

"Anthony quickly understood our business and provided well-researched insights. He helped us develop an adaptive plan, creating a roadmap that strengthened our vision, purpose, and values."

Russell Mason

CEO, Suncare Community Services

"Working with Anthony was an excellent experience, and I have already recommended him to others. There are very few people in Australia with the skill set and expertise he brings to the table."

Claire Vernon

Past CEO, JewishCare NSW