Artificial Intelligence

Move beyond hype with grounded, human-centred AI

AI is reshaping every industry. But real value comes not from the tools alone, but from how strategically you apply them. We help organisations build a clear AI strategy that supports your broader digital vision, leverages the embedded AI within your existing technologies, and most importantly, implement an AI layer to help you harness cutting edge capabilities.

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Human + Machine

We are aware of cutting-edge AI which operates as a universal layer across all key systems. Our approach ensures your workforce understands how to harness AI to do better work—freeing time for insight, creativity, and connection. Whether you're using embedded AI in Microsoft 365, predictive capabilities in your business platforms, or generative AI tools like ChatGPT, we help you do it with purpose and safety.

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Strategy First, Tactics Second

AI success doesn't start with a vendor product. It starts with clarity about your purpose, your people, and your priorities. Our team works with you to define an AI strategy aligned to your business and digital goals. From there, we help you identify the tactical opportunities—from intelligent automation to decision support to natural language generation—that offer the greatest return.

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Agile and Embedded

AI isn't a standalone system. It's a layer across your entire technology stack—like an integration platform, it connects and enhances everything else. And with AI evolving rapidly, your approach needs to be agile. We help you build AI readiness into your core systems, processes, and governance so you can adapt fast, stay safe, and lead the market.

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AI isn't optional. It's existential.

Getting on the AI bus isn't a nice-to-have. For many organisations, it's a matter of survival. The pace of change is accelerating. Customers expect more. Teams need tools that keep up. Whether you're just starting or accelerating an existing AI journey, Emergent helps you take action now—safely, strategically, and at speed.

Our Process

Our AI consulting process helps your organisation move from ideas to outcomes with confidence:

01

AI Strategy

We begin by defining a clear and pragmatic AI strategy that aligns with your business goals and digital ambitions. This includes assessing readiness, identifying priority use cases, and setting guiding principles for adoption.

02

AI Framework

We establish an organisational AI framework that includes governance, responsible use standards, risk management protocols, and change enablement. This ensures your AI initiatives are ethical, secure, and human-centred.

03

AI Software Selection

We help you select and evaluate AI capabilities within your existing software stack—and identify where external AI platforms or solutions may be required. This includes leading-edge platforms from OpenAI (ChatGPT), Google DeepMind, Meta AI, xAI, Oracle, Microsoft, NVIDIA, and others—ensuring you're leveraging the most appropriate and impactful tools.

04

Implementation

Our team supports the implementation of AI-enabled solutions in a way that is integrated, sustainable, and value-driven. We focus on embedding AI within existing workflows and supporting staff adoption with the right training and change strategies.

05

Continuous Improvement

AI doesn't stand still—and neither should your approach. We support your organisation in tracking the evolving AI capabilities from your core vendors (e.g. Microsoft, Salesforce, TechnologyOne, OpenAI, Google DeepMind, Meta AI, Oracle, xAI, NVIDIA), updating internal guidelines, and coaching staff to make the most of these tools. We ensure AI remains effective, safe, and impactful over time.

Hear It Straight from Our Clients

"Anthony quickly understood our business and provided well-researched insights. He helped us develop an adaptive plan, creating a roadmap that strengthened our vision, purpose, and values."
Russell Mason
Russell Mason
CEO, Suncare Community Services
"Working with Anthony was an excellent experience, and I have already recommended him to others. There are very few people in Australia with the skill set and expertise he brings to the table."
Claire Vernon
Claire Vernon
Past CEO, JewishCare NSW
"Our organisation has rapidly doubled in size over the past 4 to 5 years. As we grew, it became critical to ensure our systems infrastructure could support our franchise network’s workload. To review requirements and implement better solutions, we decided to engage support."
Paul Havelberg
Paul Havelberg
Manager, University of South Australia
"I collaborated with Anthony to create our Regional Engagement Action Plan, ensuring it aligned with the University of South Australia’s Strategic Plan. Our partnership was invaluable, as Anthony had the tools, techniques, and resources to guide conversations and ensure relevant information was collected."
Alison Chandler
COO, Just Better Care Australia
"We engaged Emergent because they came highly recommended by someone else they had worked with. At Kalyra we were at a point where we needed to take a structured approach to find software solutions and then move forward to implementation."
Kristy Newman
Director, Kalyra Business
"With Anthony’s expertise, we quickly launched an online webinar series and education program for our members. This also helped us identify new opportunities to expand our education delivery and improve member engagement."
Angelique Pasalidis & Matthew Casburn
CEO& EMCS, Diabetes SA
"Anthony quickly understood our business and provided well-researched insights. He helped us develop an adaptive plan, creating a roadmap that strengthened our vision, purpose, and values."
Russell Mason
CEO, Suncare Community Services
"Working with Anthony was an excellent experience, and I have already recommended him to others. There are very few people in Australia with the skill set and expertise he brings to the table."
Claire Vernon
Past CEO, JewishCare NSW
"Our organisation has rapidly doubled in size over the past 4 to 5 years. As we grew, it became critical to ensure our systems infrastructure could support our franchise network’s workload. To review requirements and implement better solutions, we decided to engage support."
Paul Havelberg
Manager, University of South Australia
"I collaborated with Anthony to create our Regional Engagement Action Plan, ensuring it aligned with the University of South Australia’s Strategic Plan. Our partnership was invaluable, as Anthony had the tools, techniques, and resources to guide conversations and ensure relevant information was collected."
Alison Chandler
COO, Just Better Care Australia
"We engaged Emergent because they came highly recommended by someone else they had worked with. At Kalyra we were at a point where we needed to take a structured approach to find software solutions and then move forward to implementation."
Kristy Newman
Director, Kalyra Business
"With Anthony’s expertise, we quickly launched an online webinar series and education program for our members. This also helped us identify new opportunities to expand our education delivery and improve member engagement."
Angelique Pasalidis & Matthew Casburn
CEO& EMCS, Diabetes SA

FAQs

Discover the answers to your most pressing questions about our Business Intelligence solutions.

Is AI right for my organisation?

Yes. Whether you're in healthcare, aged care, local government, or not-for-profit sectors, AI can enhance productivity, improve decision-making, and unlock new value. The key is to start with strategy, not hype.

Do we need to buy new AI tools?

Not necessarily. Many existing platforms already include embedded AI capabilities (e.g. Microsoft 365 Copilot, Salesforce Einstein). We also help evaluate best-fit options from vendors like OpenAI, Google DeepMind, Meta AI, xAI, Oracle, NVIDIA, and others.

How do we ensure AI is used responsibly?

We help you create a tailored AI framework that includes policies, staff training, and governance protocols to ensure responsible, ethical, and transparent use of AI across your organisation.

What if our staff don’t feel confident using AI?

Building confidence is a key part of our approach. We support change management, training, and real-world use case development to ensure your teams feel supported and empowered.

What happens after implementation?

We stay with you beyond go-live. Through our continuous improvement program, we help you track new capabilities, update practices, and coach staff to keep pace with fast-moving AI innovation.

How quickly can we get started?

That depends on your current systems and goals. Some organisations can begin piloting AI within weeks, especially if embedded capabilities already exist in your platforms. We’ll help you map a practical, staged pathway.

Still have questions?

Reach out to our team for more information.

Experience the Future of Business Efficiency

Your business and team deserve smart tech solutions that streamline operations, eliminate inefficiencies, and drive measurable success. Let us help you unlock your full potential with tailored solutions designed for growth.