There’s always a degree of apprehension bringing an outside consultant in, but based on previous work with Anthony on process design I knew he was the right person for assisting with our Strategic Plan for 2016-2020. We engaged Anthony to bring in new ideas we could implement in the home healthcare sector. My team and I were able to work on content knowing Anthony was focussed on the process side.

Anthony challenged our expectations and worked with us to develop a ‘one-page strategic plan’ that would provide a better outcome. With a single-page design, someone new is able to come into the organisation, understand our goals, and the actions and strategies needed to achieve them.

After engaging with Anthony, we took the results to the Board as a participative process and they were very supportive of the work we’d done. An overview has now been presented to over 400 staff across Queensland.

Anthony’s very easy to get along with. He’s quick to understand the situation and the business and puts a lot of effort into doing research beforehand. He arrived prepared and was thoughtful and insightful in his contributions.

As a result, we developed a new and adaptive plan; a roadmap for the business. He gave us a platform with a broad scope, solidifying our vision, purpose and values.

Russell Mason

Russell Mason

CEO of SunCare Community Services