Put your Customer in the Centre

Put your Customer in the Centre

Customer experience is important – that’s a fact. In any environment and conditions. And there is often a gap between the views of customers and business leaders. CEOs often overrate the CX delivered, and their customers have a different view of their...
Our clients inspired us to streamline projects

Our clients inspired us to streamline projects

What a month! The COVID situation is improving in Australia with a significant reduction of active cases in the last fortnight. We are fortunate considering the overall response by the Federal and state governments, and the community. The Australian fiscal response is...